IMPORTANT INFORMATION TO BE READ BEFORE THE FIREPLACE INSTALLATION.
LEYTON STONE CUSTOMER CARE LEAFLET
An appreciation of marble and stone.
Most coloured marbles are inherently unsound and this may vary from hairline cracks in some varieties to extensive brecciation in others. Also considerable variation often occurs in the colour and veining of these materials. For these reasons, lack of repairs and close uniformity of appearance is not natural and should not be expected. All these materials are subject to cramping and stopping and are sold subject to our conditions of sale.
Marble, Stone & Granite
As the moisture evaporates some discolouration/dark patches may appear. These should disappear as the mantel gradually dries out. Marble and stone mantels can be cleaned, if needed, with warm soapy water on a damp cloth and then immediately dried with a soft cloth. All marble and stone is porous. You should avoid placing wet objects on the shelf, i.e. wine glasses, coffee cups, flower vases and plant pots as these may mark the material. All candles should be placed on or in a glass container. Avoid dragging objects across these materials as they will scratch. Be especially careful when pulling false ashpan fronts across hearths. Do not use polish or propriety cleaners of any type on these materials.
When limestone is subjected to direct heat cracks can appear in the chamber. This is normal and should not impact on the performance of your fire. It is also normal for the limestone to be subject to sooting.
The majority of our marble and stone surrounds are supplied in a honed finish, whereas the majority of our hearths and slips come in a polished finish. Please be aware that honing a material removes its protective surface and it becomes more subject to staining, scratching and chipping. This is particularly relevant to hearths.
Defects and imperfections
Granite is a natural material and on rare occasions can have defects or imperfections due to the natural working characteristics of materials supplied. There may be small chips which arised in the course of manufacture, delivery and/or installation. We reserve the right to replace or repair minor defects entirely at our own discretion. We also reserve the right to use chemical or resinous fillers, some of which may already be present in the granite worktop to effect any repairs.